What Will Your Airport Greeter Do and Not Do?
So, your flight is booked to or from a Saudi Arabia airport and you are considering booking an executive Airport Meet and Greet Service . You may be wondering what your airport greeter will do, and what may be beyond their remit. Here’s a quick guide to the most common questions:
Can my Greeter help with local language issues?
Our greeters are locally based personnel and usually are multi-lingual with good English. They will be on hand throughout check-in, security, immigration and customs to assist with any language difficulties, if required.
Will my Executive Service Greeter meet my car?
Part of our Meet and Assist Service is to arrange seamless airport services from the moment you
arrive. If you are arriving or departing by car, we will communicate with your driver and be in place to escort you into the airport, or deliver you right to your waiting car without delay.
Can I bypass security with a Greeter?
No. International airport security requires that every traveller must go through standard security
procedures. Your greeter is able to use Fast Track priority lanes at most international airports to
minimize delays.
Can my Greeter assist me onto and off the airplane?
Our Meet and Assist Services begin and end at the airbridge, or on the tarmac if a transit bus is
used. Although our greeters have security clearance within the airport, they are not authorised to
board the aircraft for any reason. Our Elite VIP service offers the highest level of service with a limousine tarmac transfer across the apron to or from a private VIP Terminal in which border control and baggage processing is done
What does my Greeter do at immigration and customs control?
For the executive service your greeter has access to Fast Track clients through whatever lines are available within the airport. This may include lanes normally reserved for airline crew, visiting diplomats or locals. Our flexible Fast Track Services take advantage of every possible avenue to get you through immigration and customs in the fastest possible time.
Will my Greeter carry my luggage?
Our professional greeters are there to smooth the way through the airport, but they are not
porters. However, if you require assistance with bulky or heavy luggage, we can pre-book a porter for you and your bags.
Can my Greeter get me into an executive Lounge?
If you are a frequent flier, or are flying Business or First Class, you may have automatic use of a
airline airport lounge. Your greeter will accompany you to that lounge and help get you settled for
your wait. Our executive Meet and Assist Service does not include a VIP Airport Lounge Service
unless separately booked and paid for.
